Return & Exchange Policy
At AABHA Jewelry, we carefully check and pack every jewellery piece before dispatch. We want you to be happy with your purchase and have a smooth shopping experience.
Return & Exchange
If you receive a product that is damaged, defective, incorrect, or different from what you ordered, please contact us within 3 days of delivery.
The product must be unused, unworn and returned in its original condition, along with the original packaging and tags, wherever applicable.
Product Condition
For hygiene and quality reasons, products that have been worn, used, altered, damaged, or returned without the original packaging may not be eligible for return or exchange.
We request you to carefully check your jewellery as soon as you receive your order.
Damaged or Incorrect Product
If your order arrives damaged or you receive the wrong product, please contact us within 3 days of delivery with:
- Your order number
- Clear photographs of the product
- Photographs of the packaging
- A brief description of the issue
Our team will review the request and guide you through the next steps.
Exchange
Exchange requests may be accepted for eligible products, subject to product availability and approval by AABHA Jewelry.
If the requested replacement is unavailable, we will provide an appropriate resolution based on the circumstances.
Non-Returnable Items
Certain products may not be eligible for return or exchange due to hygiene, customization, or product-specific reasons. Such exclusions, if applicable, will be mentioned on the respective product page.
Return Shipping
In cases where the product is received damaged, defective, or incorrect, AABHA Jewelry will review the issue and provide the appropriate return or exchange assistance.
For other return or exchange requests, shipping conditions may vary depending on the product and circumstances.
Refunds
If a refund is approved, it will be processed according to the applicable payment method and our refund procedure. The time taken for the amount to reflect in your account may depend on your bank or payment provider.
Important Note
Please do not send any product back without contacting AABHA Jewelry and receiving return instructions first.
All return and exchange requests are subject to verification and approval.
Contact Us
For any return or exchange-related queries, please contact us through the Contact Us page on our website with your order details.
Thank you for shopping with AABHA Jewelry.
Your trust means a lot to us, and we are committed to making your jewellery shopping experience beautiful and reliable.