Frequently Asked Questions
1. What type of jewellery does AABHA Jewelry offer?
AABHA Jewelry offers a curated collection of elegant Indian and contemporary jewellery designed for everyday wear, festive occasions, celebrations and special moments.
2. Are AABHA jewellery pieces handmade?
Many of our pieces feature handcrafted elements and are carefully selected and finished with attention to detail. Minor variations may occur in handcrafted jewellery.
3. How do I place an order?
Simply select the jewellery you love, choose the required options if available, add the product to your cart and proceed to checkout. Enter your correct delivery details and complete the payment process.
4. How long will it take to receive my order?
Orders are generally processed and dispatched within 1–7 business days. After dispatch, delivery usually takes approximately 3–7 business days, depending on your location and courier service.
5. Will I receive tracking details?
Yes. Once your order is dispatched, tracking details will be shared wherever available so that you can follow your shipment.
6. What if I receive a damaged or incorrect product?
Please contact us within 3 days of delivery with your order number and clear photographs of the product and packaging. Our team will review the issue and guide you through the return or exchange process.
7. Can I return or exchange my jewellery?
Eligible products may be returned or exchanged according to our Return & Exchange Policy. Products must generally be unused, unworn and in their original condition and packaging.
8. How should I care for my jewellery?
Keep your jewellery away from water, perfume, cosmetics, chemicals and excessive moisture. Store each piece in a clean, dry place, preferably in its original packaging or a suitable jewellery pouch.
9. Will the colour of the jewellery look exactly the same as shown online?
We make every effort to display product colours accurately. However, slight differences may occur due to lighting, photography and individual screen settings.
10. Are all products available all the time?
Products are subject to availability. Some designs may be available in limited quantities and may sell out.
11. Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or dispatched, changes or cancellation may not always be possible.
12. Is my payment information secure?
Payments are processed through secure payment service providers. AABHA Jewelry does not intend to store your complete card or banking credentials on its own systems.
13. Do you offer jewellery suitable for gifting?
Yes. Many AABHA jewellery pieces can make beautiful gifts for birthdays, anniversaries, festivals and other special occasions.
14. How can I contact AABHA Jewelry?
For any questions about products, orders, shipping or returns, please contact us through the Contact Us page on our website.
Still have a question?
We are happy to help. Please reach out to us and our team will assist you.